Those dealing with people on a daily basis have an obligation to take reasonable care in their approaches to members of the public and not to accuse anyone in the wrong. They could have a liability for slander if they caused actual injury to the person. It is often very hard for a person to prove that there was actual injury arising in day to day incidents in shops and public houses when a person is asked to leave the premises. Most of the successful cases that we are aware of involve wrongful arrest with the person being detained inappropriately for a period of time.
In the case of slander it will be necessary to show that the words were communicated to a third person. Communication would include speaking. A Slander differs from a libel in that it is spoken and that in the ordinary course it must be shown that there is actual damage. Unfortunately an exception to this rule is when a crime is alleged. This often applies especially when poorly trained staff accuse the other party of stealing.
Since 2001, we have built up a great panel of solicitors, loss assessors and other experts in assisting with compensation claims, and now we’re looking to expand that panel. Our experts always aims to get members of the public the maximum compensation they deserve for incidents they have been involved in.
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